Order status, passwords, payment methods & currencies, credit card practice, transaction details, etc.

How to download/re-download, serial numbers and IPE keys, aborted/failed downloads, lost files, etc.

Cancelling an order, refunds and account credits

Order shipped status, tracking numbers and details, customs, tariffs & trade policy restrictions, etc.

Privacy policy, security and virus protection

Determining connections required for product/application functionality, purchased enhanced technical support, etc.

Cookies & Security

Lost passwords, contact form, etc.