We’ve developed a quick reference guide to help you determine an estimated number of concurrent connections you will need
in your specific application environment. Click here
to review our Connections Quick Start Guide.
If you have purchased a product from DataDirect, either through this store or from the company directly, AND have purchased a support package,
you can visit the DataDirect SupportLink website to
open a support case.
If you have not purchased a support package but are interested in doing so, you should
visit this page and complete the form.
A sales/support representative will contact you shortly after receiving your inquiry.
Certainly! When you choose connection-based licensing you receive 30-day installation support to help you properly install your new driver for optimum data connectivity performance.
DataDirect offers 30-day installation support with the purchase of connection-based licensed drivers.
If you have difficulties configuring your database application after driver installation, you should consult our
Knowledge Base or visit
DataDirect SupportLink for installation and configuration information.
The award-winning SupportLink web site offers more than 10,000 pages of online material in our support files and Knowledge Base, completely free of charge.
Layman’s Definition of a Connection
A driver establishes a connection to a data source in order to interact with the data stored in the data source.
For example, the driver connects to an Oracle database, then issues a select statement to query data, then disconnects from the Oracle database.
DataDirect’s Technical Definition of a Connection
A ‘Connection’ shall be defined as the driver state after a successful call to SQLConnect, SQLDriverConnect,
or SQLBrowseConnect and before termination of this state, normally through a successful call to SQLDisconnect.
We’ve developed a quick reference guide to help you determine an estimated number of concurrent connections you will need in your specific application environment.
Click here to review our Connections Quick Start Guide.
