Contact Us

For assistance in placing your online order, or to order over the phone, please contact the Trend Micro sales support team:
  • Australia: 1300-305-289 (Select Option 1)
  • New Zealand: 0800-507-901 (Select Option 1)
Hours of availability are:
  • Sydney: Monday to Friday 6:00am-11:00pm
  • Perth: Monday to Friday 4:00am-9:00pm
  • NZ: Monday to Friday 8:00am-1:00am
If you require technical support with any of Trend Micro's Titanium security products, or are seeking to cancel or refund your order, please contact the Trend Micro technical support team:
  • Australia: 1300-305-289 (Select Option 2)
  • New Zealand: 0800-507-901 (Select Option 2)
Hours of availability are:
  • Sydney: Monday to Friday 7:00am-7:00pm
  • Perth: Monday to Friday 5:00am-5:00pm
  • NZ: Monday to Friday 9:00am-9:00pm
Support lines are closed on public holidays. For support contact numbers for customers outside of Australia and New Zealand, please click here

If you would like to contact us by phone for inquiries on your online order please reach us at:(24/7)


Australia: 1300-730-160


New Zealand: 0800 507 902