Contact Us

For service or support regarding your WD Store purchase, you may contact us by phone or via the Web. For technical support, please visit the WD Support site.

Web Support Form

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Phone Support

Phone: 1-877-934-6972
WD Store customer support hours: Monday-Thursday, 8:00 a.m. - 5:00 p.m. Pacific Time, and on Friday from 8:00 a.m. - 3:00 p.m. Pacific Time.

Click here for service and support holiday closures.

Technical Service and Support

For service and support regarding all other concerns or questions, please visit the WD Support Web site. The Knowledge Base contains hundreds of detailed responses to common questions.