Product information
How accurate are the colours shown for each product?
We make every effort to display as accurately as possible the colours of our products. However, we can't guarantee that your computer monitor's display of any colour will be completely accurate.
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Can I order a fabric swatch before choosing an item?
Unfortunately we're not able to send out swatches of materials or fabrics.
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Where can I see your products to try them out?
You are welcome to visit our central London showroom or contact any of our dealers or retailers across the UK . Please note not all products are available at all locations, so please check in advance.
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Do your products require assembly?
Some products require light assembly using simple tools. To determine if the product you're interested in requires assembly, go to the Specifications tab located on each or our product pages. For those products that might be heavier than you'd care to lift or that require assembly, we offer an installation service which can be arranged with our Customer Services team after you have completed your purchase.
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How do I care for my furniture once I've received it?
Each product page in our store has unique Care and Maintenance instructions. Visit the page for your product, scroll down to the product information section, and click on the technical Information tab. See also the Care and Maintenance page on the main website for more information.
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I can't find the Herman Miller product I was looking for. Where can I buy it?
We have a huge range of products, which are available in many versions, sizes, colours, and other variations. Our online store offers the most popular products, which we are able to deliver to customers across the UK easily and efficiently. If you are interested in another product, please take a look on our main website or contact us or one of our dealers across the country.
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I need to purchase larger quantities or modular office furniture for my business. Can I do this online?
If you are looking to purchase for your business, you can contact us or locate a dealer near you to assist with your purchase.
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Warranty information
How do I arrange for a product to be serviced or repaired under warranty?
If you need a product servicing or repairing, please contact our Customer Services team or the Herman Miller dealer or retailer where you purchased your product. They will be able to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair.
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I don't know where I purchased my product.
If you're not sure where your product was originally purchased, please Contact Us to provide the six digit "FO"- Factory Order number and Manufacturing date located on the label of your product. We can use that information to connect you with the appropriate dealer or retailer.
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