Shipping Information
Has my order shipped?
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Estimated Delivery Times:
DHL (3-5 Business Days)
Please Note: For customers outside of the Americas region, if your purchase was made prior to May 15, 2007, view your order status here.
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‹ Back to main Help Page How do I get my tracking number?
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Please Note: For customers outside of the Americas region, if your purchase was made prior to May 15, 2007, view your order status here.
Forgotten Password?Still more questions?
‹ Back to main Help Page Do you ship to my country?
- We ship to all countries except those with trade sanctions in place with the United States
Still more questions?
‹ Back to main Help Page When will my backorder ship?
- Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered.Normally, the product will become available in a week. You will receive e-mail notification as soon as the product ships.As a reminder, your credit card will not be charged until your order has been shipped.
Still more questions?
‹ Back to main Help Page Can I change my shipping address?
- Unfortunately, you can not change your shipping address after your order has been submitted.The order is immediately sent to the fulfillment agency and can no longer be changed by our system.If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.
Still more questions?
‹ Back to main Help Page Can I change my shipment method?
- Unfortunately, you can not change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.
Still more questions?
‹ Back to main Help Page
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