Download Information

How do I download?
  1. Click the “Download” button.
  2. Save the file to your “Desktop”. Do not change the file name.
  3. After the download has completed, double-click on the file icon to start the installation.
  4. When prompted, use the product key listed on your confirmation page and email to activate your software.

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How long will it take to download?
It is recommended only high-speed broadband connections are used to download your file(s). The following are estimates of how long it will take for each file to download depending on your connection.

  Office Professional Academic
(approx. 500 MB)
Office Language Pack
(200 - 500MB)
512 Kbps 2 hours, 15 minutes 1 - 2 hours
1 Mbps 1 hour 30 - 60 minutes
1.5 Mbps 45 minutes 20 - 40 minutes
2 Mbps 30 minutes 15 - 30 minutes
5 Mbps 15 minutes 2 - 4 minutes

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My product key is not working?
First, make sure you have entered the product key correctly. If it is still not working please contact our Customer Support.

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How do I re-download software or obtain the product key that I have already purchased?
find order The product key is available on the confirmation page and your confirmation e-mail. To re-download software you have already purchased within the 30 days of your original purchase, you will need to go to your order information page and press the download button.

Please enter the following information:

OR


Forgot Password?

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Is downloading the same as installing?
No. A download is a simple file transfer. Installation is the unpacking and loading of the software. Most software walks you through this process once you’ve successfully downloaded the file from our site. If you need assistance with installation, please contact Technical Support:
Microsoft Office 2010 Support
Win 7 Support
Microsoft Office for Mac Academic 2011 Support

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