Subscription Information

What’s the advantage of buying an Autodesk Subscription?

Keeping your product current is only one benefit of having an Autodesk Subscription. Find out more about the features and benefits of subscription, from a complete library of interactive tutorials (e-Learning lessons, instructional DVDs, Autodesk University (AU) course materials, video podcasts, white papers, and more) to IT support to bonus downloads, all accessible through the Autodesk Subscription Center portal.

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What Subscriptions can I buy on the Autodesk Store?

At this time, you can buy a 1-year renewable subscription contract with a new seat purchase of almost all the software products sold on the Store. For the following types of transactions, we recommend you contact your local Authorized Autodesk Reseller:

• Adding a subscription to an already-purchased software product ("late attach subscription")
• Purchasing additional licenses for your subscription
• Network licenses and subscriptions
• Renewals and late renewal fees
• Upgrading or cross-grading products with subscription.

Check the list of Subscription Products and Pricing on Autodesk.com.

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How will I get set up on Autodesk Subscription?

When you order your subscription with a software product purchase on the Autodesk Store, we set you up as Contract Manager for your subscription contract with Autodesk. You will receive a ‘welcome’ email from Autodesk Subscription Program following your Store purchase with your Subscription Center user ID and a temporary password.

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What do I do if I don’t get my welcome email?

If you cannot locate the email with your Subscription Center user ID, you can request another one through Subscription Help. This is the most direct way to request assistance with any transactional questions about your subscription. Please do not call the Autodesk Store for subscription-related questions.

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