Contact Us

For assistance in placing your online order, or to order over the phone, please contact the Trend Micro sales support team:

• Australia: 1300-305-289
• New Zealand: 0-800-507-901

Option: 1 – Assistance in placing an order online or Order over the Phone
Option: 2 – Registration, Serial Number, Refund
Option: 3 – Technical Support

Hours of availability are:

• Sydney: Monday to Friday (7AM - 7PM)
• Perth: Monday to Friday (5AM – 5PM)
• New Zealand: Monday to Friday (9AM-9PM)

Support lines are closed on public holidays. For support contact numbers for customers outside of Australia and New Zealand, please click here

Other Ways to Contact Support, please click here

Premium Support Number (Open 24/7)

• Australia: 1-800-653-607
• New Zealand: 0-800-901-537