Where do I download the file?
You can download the file anywhere you like, just make sure that you remember the location where you saved it, and the name of the file. If you choose Desktop this will be easier for you to install the product once you have completed the download.
What will happen when I download?
Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.
What happens after I download?
After the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.
Contact Technical Support if you require any assistance.
Still more questions?Back to Main Help Page
Still more questions?Back to Main Help Page
Still more questions?Back to Main Help Page
Still more questions?Back to Main Help Page
Still more questions?Back to Main Help Page
Still more questions?Back to Main Help Page
If you would like to purchase a CD for the downloadable products in your order please look up your order and click on the 'add' button for a BackUp CD.
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If you know the filename, you can do a search on your computer for it.
Do not rename the file you're downloading, it may cause installation problems.
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