Shipping Information

Has my order shipped?

find order

To see the shipment status of your order,
Please enter the following information:

Your order number:

Your password:

 

OR

Your email address:

Last 4 digits of your credit card:

 

Forgotten Password?

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How do I get my tracking number?

find order

You can easily retrieve your tracking number by viewing the details of your placed order.
Please enter the following information:

Your order number:

Your password:

 

OR

Your email address:

Last 4 digits of your credit card:

 

Forgotten Password?

Still more questions?Back to Main Help Page

Do you ship to my country?

We ship to all countries except those with trade sanctions in place with the United States.

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I live outside the US. Do I have to pay customs fees?

If you live outside the United States, custom and tariff fees may apply according to your country's import laws. These fees are not collected by this company, and this company does not have control of these fees.

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When will my backorder ship?

Although we try to maintain an inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available in a few days. You will receive email notification as soon as the product ships. As a reminder, your credit card will not be charged until your order has been shipped.

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Can I change my shipping address?

Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.

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Can I change my shipment method?

Unfortunately, you cannot change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.

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