Digital River Helps ScanSoft Expand Global Online Operations into Asia and the Pacific Rim
MINNEAPOLIS, April 21, 2005-- Digital River, Inc. (NASDAQ: DRIV), a global leader in e-commerce outsourcing, today announced that it signed an expanded e-commerce agreement with ScanSoft, Inc., a global leader of speech and imaging solutions. Based on the agreement, Digital River built and launched a fully localized e-commerce site to support the expansion of ScanSoft’s online sales operations in Japan. In addition to handling ScanSoft’s expanded Japanese site, Digital River will continue to host ScanSoft’s existing domestic and European online stores as well as merchandise and deliver ScanSoft’s software titles into its e-commerce network of more than 600 online retailers.
“Over the past five years, Digital River has played an important role in helping ScanSoft accomplish aggressive growth objectives in its online business, more than tripling our online sales,” said Robert Weideman, senior vice president, ScanSoft Productivity Applications. “Now we are leveraging our partnership and success to capitalize on the growing online potential in emerging markets such as Asia and the Pacific Rim.”
Digital River built ScanSoft’s expanded Japanese e-commerce site, accessible via www.scansoft.com or www.scansoft.co.jp, to meet key localization and cultural requirements important to Japanese and Pacific Rim consumers. The online store features localized and English versions of some of ScanSoft’s leading software titles, including OmniPage® and PaperPort®. Payment processing is performed in the Japanese Yen while supporting other preferred on- and off-line payment methods. For the site, Digital River is also providing fraud prevention, digital and physical product fulfillment, reporting, e-marketing, and e-mail based customer service in Japanese.
“ScanSoft has been a long-time client of Digital River’s and we are pleased to be able to further expand our relationship,” said Joel Ronning, Digital River’s CEO. “ScanSoft’s online sales operation utilizes some of our key global offerings. From supporting Asian double- and quad-byte characters, currencies and numeric values, to providing multi-lingual customer service, we have a comprehensive solution for companies interested in entering and developing online businesses in the Asia-Pacific markets.”
Today, Digital River hosts and manages e-commerce sites for more than 40,000 companies worldwide. These sites can transact in more than 16 currencies, display in any language or currency, deliver a wide range of international payment options and support customer service in 10 languages, including Chinese (Traditional and Mandarin), English, French, German, Italian, Japanese, Korean, Nordic, Portuguese and Spanish. To help its clients avoid large registration expenses as well as complicated filing and compliance procedures, Digital River also manages tax processes.
About ScanSoft, Inc.
ScanSoft, Inc. (Nasdaq: SSFT) is the global leader of speech and imaging solutions that are used to automate a wide range of manual processes - saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft® products and technologies, please visit www.scansoft.com.
About Digital River, Inc.
Digital River, Inc., a global leader in e-commerce outsourcing, builds and manages online businesses for more than 40,000 software publishers, manufacturers, distributors and online retailers. Its multi-channel e-commerce solution, which supports both direct and indirect sales, is designed to help companies of all sizes maximize online revenues as well as reduce the costs and risks of running an e-commerce operation. The company’s comprehensive platform offers site development and hosting, order management, fraud prevention, export controls, tax management, physical and digital product fulfillment, multi-lingual customer service, advanced reporting and strategic marketing services.
Founded in 1994, Digital River is headquartered in Minneapolis with offices in major U.S. and European cities. For more details about Digital River, visit the corporate Web site at www.digitalriver.com or call 952-253-1234.
Digital River is a registered trademark of Digital River, Inc. ScanSoft, the ScanSoft logo, OmniPage, and PaperPort are registered trademarks or trademarks of ScanSoft, Inc. All other company and product names may be the trademarks of their respective owners.
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