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Order Information

What is my order status?
PLEASE NOTE: If you ordered before December 16, 2008 your previous order details are not available. Please contact Customer Service for more information.

You can view your order status by looking up your order.

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What payment methods can I use?
We accept Visa®, MasterCard®, Discover®, American Express®, as well as check cards and ATM cards if they are issued by one of these major credit card companies.

Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.

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Do I have to pay sales tax?
Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout.

Tax-exempt entities can request a refund of the tax paid on an order. We will need a copy of your tax-exempt certificate, and the billing or shipping address on the order must match the address on the certificate. Please include your order number or a copy of your receipt or invoice. You can fax a copy of your certificate, with order number or invoice to 952-253-8760.

More questions? Back to Main Help Page

How do I get a copy of my invoice?
You can print a copy of your invoice from the Order Information page.

PLEASE NOTE: If you ordered before December 16, 2008 your previous order details are not available. Please contact Customer Service for more information.

If you ordered on or after December 16, 2008, Click here to look up your order and print a copy of your invoice.

More questions? Back to Main Help Page

How will you know where and how to send my physical product?
If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.

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How do I start a new order?
Because our site uses cookies, you may see some items in your cart that you no longer want. Click here to reset your shopping cart contents and start a new order.

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