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- I would like to order by telephone.
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- When will my credit card be charged?
- How will the charge show up on my credit card?
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- How can I receive a tax exemption?
- I need a copy of my invoice.
- I forgot my password.
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- Should I put spaces or dashes in the Credit Card number?
- Why are you not accepting my credit card?
- How do I start a new order?
- I did not receive a confirmation e-mail.
Shipping Information
- Has my order shipped?
- When can I expect my order to arrive?
- How do I get my tracking number?
- What countries do you ship to?
- If I purchase a product from one country's store, can I use it in another country?
- I live in Canada. What extra fees do I have to pay?
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- When will my backorder ship?
- Can I change my shipping address?
- Can I change my shipment method?
- What are the shipping costs?
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- What do I do if I don’t get my welcome email?
- How can I renew my subscription?
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